Numbers are one of our favorite things. We enjoy calculating how many devices you can connect to the ALLO Blast, or the amount of money we have raised and donated to local schools. The list goes on and on, but one thing is for certain, there is one team here at ALLO that loves crunching…
Read MoreThe definition of a Technical Support Team is a team that “deals with the nitty-gritty of troubleshooting and problem solving, using specialized technical knowledge to provide computer support.” Is that correct? Sort of, but we think it glosses over these individuals’ pure talent. When it comes to the ALLO experience and customer satisfaction, this team…
Read MoreImagine unlimited access to learning no matter where you study. At ALLO, that’s a dream we can get behind, and it’s a vision ConnectED Nebraska turned into a reality for students worldwide. ConnectED Nebraska provides secure, instant, global roaming access for students, researchers, and staff from participating schools all over the world. Here’s how it…
Read MoreOur blog series continues, and this week we’re tipping our hats to the Residential Customer Experience Team. Sometimes referred to as CSRs, angels in disguise, or ALLO trivia masters, we believe they are the reason ALLO is held in such high esteem by our customers. While all our departments have some level of customer interaction,…
Read MoreMDU? What’s that, you ask? That’s our fancy name for the team that helps light up apartment complexes, duplexes, and the like with fiber. When a new tenant signs up for ALLO services, our Multiple Dwelling Unit (MDU) team jumps into gear. They give the property owners a ring to schedule a site survey. Our…
Read MoreAs you welcome friends and family this holiday season, the ALLOIQ app is a great way to share your lightning-fast Wi-Fi without sharing your personal password. To get started, download the app for free in the Apple App store or the Google Play store. To make it even easier,…
Read MoreIf someone asked you what the Inside Sales Team at ALLO does, you would probably say they sell internet, TV, and phone service. What you wouldn’t expect is a team devoted to being your advocate. Picture this: It’s early Friday morning. You’re scrambling to get the kids fed, dressed, and ready for school and trying…
Read MoreData caps have never been a part of the ALLO business model. Lately, we’ve heard that other providers in our fiberhoods are charging data cap fees every month, capping at 1.2 terabytes of data. For reference, one terabyte is equal to 1,000 gigabytes or 1,000,000 megabytes. It sounds like a lot, right? We thought so, and it got us thinking….
Read MoreI Used to Work at ALLO You don’t know me from the gal who stood in front of you in line for coffee this morning. I get it. There’s no reason for you to take my word today. But here’s the deal. ALLO didn’t ask me to write this. They aren’t paying me. They didn’t…
Read MoreHave you seen us around town lately? Our crews have been in the process of building a world-class fiber-optic network for your community. This will completely change the way you experience internet, TV, and phone service at home and at work. You may have a few questions like “What is ALLO? Why are they coming…
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