ALLO Communications LLC and its affiliates (“ALLO”) are pleased to make various community Wi-Fi products including but not limited to SmartTown (collectively the “Connected Community Services) available to ALLO Subscribers and other authorized users in accordance with these Terms of Use (“Terms”). These Terms incorporate the ALLO Terms and Conditions, including but not limited to ALLO Subscriber Agreement for Residential Services , ALLO Business Clients – Terms and Conditions , ALLO Internet Acceptable Use Policy , and ALLO Privacy Policy (collectively the “ALLO Terms”).

Your use of any Connected Community Service is your acknowledgment that you have read and agreed to these Terms. Capitalized terms used herein without definition shall have the same meaning as assigned in the ALLO Terms.

At any time, you may use this link to opt-out of using Connected Community Services and of the ALLO-Supplied Equipment in your home or business to be used to support Connected Community Services. You understand that your participation in Connected Community Services is not required to receive Services (as defined in the ALLO Terms).

Access to and Use of Connected Community Services

You understand that the Connected Community Services are a feature of ALLO’s Internet service, and that, unless you opt-out of Connected Community Services, ALLO may use ALLO-Supplied Equipment (as defined in the ALLO terms) located in your home and/or business to provide Connected Community Services to other ALLO Subscribers and authorized third parties. The Connected Community Services utilize excess bandwidth and, when functioning normally, will not impact, impair, or otherwise alter the speed or quality of your Internet or other ALLO services. ALLO Supplied Equipment does not have its own power supply and you are required to provide power for the ALLO-Suppled Equipment. You agree that ALLO is not liable for any expenses related to electrical power used by ALLO Supplied-Equipment.

In order to access a Connected Community Service, you must follow the procedure set by ALLO at its absolute and sole discretion. You acknowledge and agree that you will be responsible for all activities during any session using a Connected Community Services. You may not provide any third party with your credentials for the purpose of accessing a Connected Community Services. You may use the Connected Community Services solely for your own lawful personal purposes in accordance with the applicable ALLO Terms. You may not in any way distribute, resell or otherwise provide third parties with access to or use of a Connected Community Services.

You agree that your use of the Connected Community Services may be terminated or suspended by ALLO or its technology partners at any time and for any reason.

Performance of Connected Community Services

In order to use a Connected Community Services, you must have a Wi-Fi-capable device that:

  1. meets U.S. and other applicable technical standards;
  2. is subscribed to Connected Community Service(s);
  3. renders web pages in a standard HTML browser application;
  4. runs the IP protocol; and
  5. is configured to obtain web addresses automatically.

The Wi-Fi device must be in close enough proximity to the Connected Community Service’s wireless access points to achieve connectivity with the Connected Community Services.

Actual Connected Community Services coverage, locations and quality may vary.

You agree that ALLO will use commercially reasonable efforts to provide useful and reliable Connected Community Services, but acknowledge that the Connected Community Services utilize public, unlicensed radio-frequency spectrum. As such, the Connected Community Services are subject to external interferences, environmental influences, and other factors and variables beyond our reasonable control. Performance and availability may vary, including but not limited to or affected by,

  1. transmission and download speed and accuracy;
  2. network congestion;
  3. performance, configuration, and functionality of your WiFi devices and wireless cards (including, but not limited to memory, storage and other limitations);
  4. physical obstructions and distances between your WiFi device and the Connected Community Services;
  5. availability of electric power;
  6. collocation failures;
  7. transmission and equipment limitations, failures, maintenance or repair; and
  8. user error

Connected Community Services may also be interrupted, refused, limited or terminated for these or any other reason. ALLO is not responsible for data lost or misdirected due to these and other foreseeable and unforeseeable factors. Network speed is an estimate and is no indication of the speed at which your WiFi device or the Connected Community Services will operate. Actual network speed and other performance will vary.

In order to maintain acceptable levels of service for all Connected Community Services users and to improve this service, we reserve the right to monitor use of the Connected Community Services and to make such adjustments to the use of such services as necessary to maximize the benefit and enjoyment for all Connected Community Services users. Additionally, the Connected Community Services service may use automated processes to monitor and scan communications over the Connected Community Services in order to maintain and provide services, improve your experience, ensure the integrity of your communications, convey messages related to your account, deliver relevant advertising and for various other purposes related to the provision of Connected Community Services.

Connected Community Services and ALLO

Connected Community Services may allow you to automatically connect to hotspots after you register a compatible mobile device. Thereafter, a properly pre-registered mobile device will automatically connect when in range of a Connected Community Service hotspot using the provisioned credentials.

Service Subject To Interception and Unauthorized Use

You acknowledge that communications over the Connected Community Services may be subject to interception by unauthorized third parties. Although ALLO uses commercially reasonable efforts to provide you with a secure and reliable service, your use of Connected Community Services is AS IS and AS AVAILABLE and we cannot and do not make any general or specific warranties regarding the security, availability, performance or other functionality of Connected Community Services. You are responsible for implementing your own security protections while using a Connected Community Service. In the event you become aware of any unauthorized use of a Connected Community Service or any other security breach (including but not limited to third-party use of your ALLO ID and password), you agree to immediately notify us. ALLO expressly disclaims any responsibility or liability for your use of a Connected Community Service and for any lack of security that may result from your use of a Connected Community Services. You agree to hold ALLO harmless for the loss of any file, data or other information while using the Service, and for any unauthorized access to or utilization by any third party of any your personal, financial, or other sensitive information. If you are in possession of one or more “protected computers” as defined by 18 U.S.C.S. § 1030, you understand and agree to immediately report any impairment in your availability of data to the proper authorities as required by applicable law or regulation.

You further agree that you will not seek to hold ALLO responsible in any way for any third-party website content or the operation of any third party website accessed via a Connected Community Services, or for the appearance of our “watermark” over a portion of any website.

Changes to Connected Community Services and these Terms

You agree that ALLO may for any reason, and without notice to you, modify or terminate any Connected Community Services and these Terms without liability to you, any user or any third party.

We urge you to review these Terms of Use periodically so that you will be aware of any modifications.